PSPCL holds ‘bijli panchayats’ in Ludhiana

Our Correspondent

Ludhiana, September 26

Punjab State Power Corporation Limited (PSPCL) organised series of ‘bijli panchayats’ (consumer grievances redressal camps) at Model Town Division, City West Division, CMC Division, Focal Point Division and Jagraon Division for the settlement of complaints and grievances of consumers on the spot.

An initiative of Director (Distribution) DPS Grewal and Chief Engineers/Central Zone Bhupinder Khosla, these camps were attended by senior officials, including Sanjiv Parbhakar, Deputy Chief Engineer, City West Circle, and Jagdev Singh Hans, Deputy Chief Engineer, City East Circle.

Along with consumers with their pending complains, public representatives, area councillors, representatives of trade and industrial bodies, consumer rights organisations and others were present at camps.

Speaking at the ‘bijli panchayat’ in Model Town Divison, Sanjeev Parbhakar reiterated the commitment of the power utility for better customer service and to evolve a mechanism for resolving disputes of consumers with regard to power supply, billing and other supply-related issues. Interacting with consumers, Parbhakar said all pending works for qualitative improvement in power supply would be completed within stipulated time frame. Jagdev Singh Hans, along with other officials, listened to issues raised by consumers at the CMC Division and the Focal Point Division and many billing-related complaints were resolved on the spot.

The PSPCL was committed to provide uninterrupted and quality supply to its consumers, said Hans. Such camps would be organised at regular intervals to provide instant solution for grievances of consumers, Hans added. Among others present at these camps were Sukhbir Dhiman, XEN, Jasbir Singh, Nirmal Singh, Mandeep Singh, all SDOs, and Yogesh Handa, Som Nath, Sunil Vij Lally, Simran Singh and Rajesh Jain.