Bank launches video KYC for savings accounts

Ludhiana: Putting customers’ safety first, IDFC First Bank has announced the launch of video KYC for its online savings accounts opening journey. The start-to-finish digital journey makes Savings Account opening a delight, as it enables customers to complete the paperless KYC process in approximately two minutes and avail the industry’s best interest rates on savings balances. The digital facility offers customers a branch-like experience at home, making it possible to meet bankers virtually, at a time convenient to the customer. The zero-contact method completely does away with paperwork or biometric verification, thereby removing physical interaction between the bank and customer from the KYC process. The pandemic has altered the way customers want to interact with their banks as they increasingly rely on digital and mobile channels to transact. Amit Kumar, Head, Retail Liabilities, IDFC FIRST Bank, said: “We are building digital experiences that make customers feel secure and engaged, while keeping the in-branch experience alive. Video KYC makes the online journey for opening Savings Accounts simple and fast as customers do not have to venture outside their homes or meet anyone from the bank to complete the process.” The RBI-sanctioned video-based KYC process for opening of online savings account allows customers to open a full-fledged Savings Account with no limit on maximum account balance.

Shamsur Rahman is SRM, Indian Overseas Bank

Shamsur Rahman has joined as Senior Regional Manager (SRM), Indian Overseas Bank, Regional Office, Ludhiana, recently. He has been transferred here from the bank’s Kolkata office. Shamsur Rahman has replaced Ajay Tembhekar who has been transferred to the bank’s Mumbai Office. Shamsur Rahman had joined the bank as the agricultural officer in Moradabad in 1991. — TNS