Service panel serves notices on MDs of discoms for outages

Chandigarh, July 5

The Haryana Right to Service Commission has issued notices for appearance to the managing directors of the state’s two power department distribution companies, UHBVN and DHBVN, after holding that the discoms failed to provide the basic “normal fuse call off service” to the people within the prescribed timelines.

Normal fuse-off means normal breakdown of electricity. The power supply is required to be restored in the case of normal fuse-off calls within a certain prescribed period of receiving the complaints.

The notices in accordance with the provisions of the Right to Service Act, 2014, make it clear that the MDs of the two discoms are required to appear before Chief Commissioner TC Gupta personally or through video-conferencing on July 18/19. Information has also been sought from the two MDs by the commission on the maintenance of the records of the notified services in accordance with the Act.

Secretary to the Commission and HCS officer Meenaxee Raj said the Chief Commissioner had also summoned the fire station officers of Sonepat and Gurugram. They, too, had been asked to appear in person or through video-conferencing later this month for the production of documents pertaining to the cases of the failure of the services to be delivered within the prescribed timelines. — TNS