All telcos, barring Jio, fail call benchmark

New Delhi, November 16

All telecom operators, except Reliance Jio, failed to meet the call drop benchmark in a drive test conducted by sector regulator TRAI on different highway and rail routes, says a report.

According to the report, while network performance of telcos differed on highways, none of them, except RJio, could meet the call drop benchmark on the three rail routes covered under the test.

“Only RJio is meeting quality of service benchmark of call drop rate,” the report said.

According to the quality of service rules, not more than 2 per cent of total calls in a telecom circle on a network should automatically get disconnected. The highways between Asansol and Gaya, Digha and Asansol, Gaya and Danapur, Bengaluru and Murdeshwar, Raipur and Jagdalpur, Dehradun and Nainital, Mount Abu and Jaipur and Srinagar and Leh were covered in the test. 

Railway routes between Allahabad and Gorakhpur, Delhi and Mumbai and Jabalpur and Singrauli were covered.

Either 3G or 2G network of Bharti Airtel, Vodafone Idea and state-run BSNL failed to meet the call drop benchmark on four highway routes and all three rail routes.

TRAI also named Tata Teleservices Limited (TTL) network for not complying with service quality norms on select highways. The report found that TTL, which is in the process of merging the mobile business with Airtel, failed to even complete call connection as per the benchmark between Bengaluru and Murdeshwar, Dehradun and Nainital and Gaya and Danapur and on the three rail routes.

Airtel could not meet call connection rate or call setup success rate (CSSR) on Gaya-Danapur highway and the three rail routes. Vodafone Idea network could not meet CSSR rate on Raipur-Jagdalpur highway and all three rail routes.  Both companies completed their merger on August 31 and now operate as Vodafone Idea Limited. — PTI