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With over 1,600 employees spread across the USA, India, UK and the Middle-East, Infogain is an IT consulting firm with an edge in Oracle applications implementation services. Eddie Chandhok, president — Global Delivery Organisation, Infogain, talks about the company’s future plans.
Q. Tell us about Infogain and its presence in the Indian market.
A. Infogain is a leading business and IT consulting firm specialising in business process, architecture design, end-to-end project implementation and managed services. Infogain has built its industry-specific business consulting and technology solutions to deliver value and competitive advantage to leaders in the retail, high tech and insurance industries. It offers services for Oracle Retail, Oracle Knowledge Management, Oracle Fusion, and more. It caters to clients across high-tech industries spanning global technology, financial, insurance, software and telecommunications.
Q. What are your plans for the Indian market?
A. Infogain has enjoyed steady and profitable growth at a time when many companies have either downsized or seen very little to no growth. After being hugely successful in the US, we are focusing on the Indian and Middle-Eastern markets. With the recent announcement by the Government of India on increasing the cap on FDI in insurance sector to 49%, it is assured that there will be many new insurance companies entering the Indian market. Likewise, the retail and healthcare verticals are expected to see a lot of influx and growth. This is where companies like Infogain stand to gain.
Q. Are you looking at expansion in the Indian market?
A. Yes, indeed. Currently, we have approximately 1,200 employees at our Noida facilities. We anticipate increasing our headcount by another 200-300 in the next few months, leveraging new space from adding another facility in Noida. Our business is doing well globally and we anticipate growing our customer base in India and the Middle-East.
Q. Is the IT growth at a desired level?
A. Despite the present scenario in the industry, Infogain has been growing year on year. Our India office is a hub for many innovations and therefore we have taken up one more facility in Noida, where we already have an office. According to IDC, the IT services market in India is expected to grow at 8.4% in 2014 to Rs 476,356 million ($7.88 billion).
Q. Which segments are you targeting and what kind of products/services will you be offering?
A. As previously mentioned, Infogain has built its industry-specific business consulting and technology solutions to deliver value and competitive advantage to leaders in the retail, high-tech and insurance industries. However, we are focusing on the retail sector. We will introduce the newly developed ORE2E (Oracle Retail End-to-End) solution for the retail segment. Built with retail best practices, ORE2E is designed to deliver core Oracle Retail Solutions via a shared services platform and streamlined professional services to help mid-market retailers get the best of breed Oracle solution at the most affordable cost. This solution offers cloud options as well as implementation and support, within retailers’ existing enterprise structures.
I believe Infogain’s deep retail background and proven strategy for alignment with Oracle Retail Product strategy & roadmap; and unmatched Oracle retail experience will be a sure shot path to success for mid-market retailers. Our stellar track record for delivery and broadest solution, implementation and support capabilities will help customers to grow and scale up quickly without having to invest time and again.
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