DoT resolves over 1,800 complaints on ‘Twitter Sewa’

New Delhi: In just three weeks of Communications Minister Manoj Sinha launching ‘Twitter Sewa’ for registration and resolution of complaints, over 2,000 telecom-related complaints have been received through the social media platform and over 1,800 of them have already been resolved. Since its launch on August 2, as many as 2,042 consumer complaints pertaining to telephone bills, broadband, and connectivity issues, were received through Twitter Sewa by the Telecom Department, and 1,807 of them have already been resolved, sources said. For postal services, 1,683 complaints were received through the social media platform, of which 1,555 have been resolved, they said. PTI