Complaints regarding LED street lights to be addressed in 48 hrs

Tribune News Service
Amritsar, January 13

After the installation of 66,000 light emitting diodes (LED) under the Smart City project, a private firm (Smudra) is all set to establish a complaint centre for redressal of grievances.

The Amritsar Smart City Limited (ASCL) had hired the firm under a condition to repair and maintain the lights for five years. The company has to repair the light within 48 hours after receiving the complaint. There’s a provision of penalising the firm in case it fails to address the issues.

The Municipal Corporation will provide Rs400 annually for maintenance of one point to the private firm. The company officials claimed that the complaint center was almost ready at Ranjit Avenue.

Mayor Karmajit Singh Rintu said the work related to installation of LED lights has been completed in the city.

“The private firm will address the complaints within 48 hours. We assure that every street of the city will be properly lit,” said Mayor.